How to Price Your Services as a Virtual Assistant
Set your VA rate in dollars: a rate-floor formula from Nigerian costs, what worldwide VA ads paid in October 2026, packages, platform fees and raising rates.
By Fatima Garba, Support and operations careers writer
Updated 15 min read

To price your services as a virtual assistant, start by working out the lowest rate that covers your living costs, business costs and unpaid hours. Then check that figure against what foreign clients are actually paying, and sell most of your time as monthly packages in dollars rather than as loose hourly work. The hourly figure is your floor. The package is what you sell.
Most Nigerian VAs get this backwards. They copy a rate from a Filipino Facebook group or an American blog, go in too low or too high, and end up with clients who want 60 hours of work for 20 hours of pay. This guide takes you through a rate floor worked out from real Nigerian costs and converted at a stated exchange rate. It also covers the pay that worldwide-eligible VA ads listed in October 2026, how platform fees change your quote, three pricing models, a sample rate card, and how to raise your prices without losing good clients.
Quick answer
A Nigeria-based VA should charge in dollars, not naira. Set a minimum hourly rate that covers living costs, business costs (data, power backup, software) and unbilled admin time, and add any platform fee on top. In October 2026, worldwide-eligible VA and executive assistant ads ranged from about $5 to $6 an hour up to $1,200 to $1,800 a month for experienced assistants. Sell retainers, not open-ended hours.
Freelancer pricing is different from a job salary
This guide is for VAs who work as freelancers or independent contractors: you find clients, agree a scope and send invoices. If a company hires you as a full-time employee through an employer of record, the company sets your salary, and your task is to negotiate it (see the guide on how to negotiate a dollar salary and our explainer on contractor vs employee arrangements).
A freelancer's rate has to cover things an employer would normally pay for:
- Time you can't bill: finding clients, discovery calls, invoicing, learning new tools, and the days a client goes quiet.
- Your equipment and running costs: laptop, data, inverter or solar, fuel, software subscriptions.
- Gaps between clients, illness, and the months when a client cancels.
- Tax. Nigerian residents earning from abroad still have tax obligations. Our guide to tax for remote workers in Nigeria explains how this works under the Nigeria Tax Act 2025.
So the right freelance rate is always higher than the same work would pay "per hour" in a salaried job. That's not greed. It's what the arrangement costs to run.
Step 1: Work out your rate floor
Your rate floor is the lowest hourly rate at which freelancing still makes sense for you. Below it, a local job or a full-time remote role pays better once you count everything.
The formula
- Write down the monthly take-home you need to live (rent, food, transport, family support, savings).
- Add your monthly business costs.
- Add a buffer for tax, slow months and emergencies. Divide by 0.75 for a 25% buffer, or 0.7 for 30%.
- Convert the total into dollars at a current exchange rate.
- Divide by your realistic billable hours per month, not the hours you sit at your desk.
Step 5 is where most people go wrong. Rate calculators aimed at freelance VAs, such as Everhour's VA hourly rate calculator, assume that a full working year contains a large share of non-billable time, roughly 40% in the split that page describes. In practice that's 60 billable hours out of every 100 you work. New VAs with only one client will often bill less than that.
Example (hypothetical): a rate floor for a Lagos-based VA
These numbers are made up for illustration. Swap in your own.
| Item | Monthly amount |
|---|---|
| Personal take-home needed | ₦700,000 |
| Data (two providers), fuel or solar, tool subscriptions, laptop savings | ₦170,000 |
| Subtotal | ₦870,000 |
| With a 25% buffer (₦870,000 ÷ 0.75) | ₦1,160,000 |
| In dollars at ₦1,362 to $1 | about $852 |
At 160 working hours a month and 60% billable, this VA bills about 96 hours. $852 ÷ 96 hours is roughly $8.90, so the floor is about $9 an hour.
That figure uses WorkRemote's house exchange rate of ₦1,362 to $1 (CBN NFEM weighted average, 23 October 2026). The naira moves, so recalculate every quarter. If the naira strengthens, the same dollar rate buys less at home.
Two points about the floor:
- It isn't your price. It's the number you don't go below, apart from an occasional short trial.
- If your floor is well above what your current skills can command, say $15 an hour when beginner ads pay $5 to $8, freelancing alone may not be enough yet. Combine one steady retainer with job applications, or narrow your services (see Step 3).
Step 2: Check your number against what the market pays
A rate floor tells you what you need. The market tells you what clients will pay. You need both.
What worldwide-eligible VA ads offered in October 2026
As of October 2026, DailyRemote's listing of remote VA jobs open to applicants in Nigeria showed mostly "worldwide" roles with a very wide spread of pay. The employers' names are hidden on that board, so treat these as market signals, not as companies to target:
- Several general and client-facing VA roles listed at $5 an hour.
- An executive assistant ad at $6 an hour, posted by a staffing firm, asking for two to five years' experience.
- An executive assistant ad at $1,200 to $1,800 a month from an IT consulting firm. It covered calendar and travel management, CRM updates and client documentation, also with two to five years' experience.
- Operations coordinator roles at $1,450 to $2,500 a month.
Assuming about 160 hours a month, $1,200 to $1,800 works out at roughly $7.50 to $11.25 an hour. In naira at ₦1,362 to $1, that's about ₦1,634,000 to ₦2,452,000 a month before fees and tax. Pay changes and ads close, so check live listings before you use these figures.
US pay is a ceiling, not a target
The US Bureau of Labor Statistics puts the median pay for secretaries and administrative assistants at $23.23 an hour ($48,310 a year) in May 2025. Executive secretaries and executive administrative assistants had a median of $76,590 a year. These are US employees in the US. A client hiring from Nigeria is rarely paying US local rates, and most offshore VA work sits well below them.
The same Everhour page cites Upwork benchmarks of about $18 to $35 an hour for North American freelance VAs, with basic admin and data entry lower and specialist support higher. Think of these as an upper band that experienced, specialised VAs with strong reviews and direct clients can work towards. They aren't a starting rate.
Reading the gap
| Where you are | Realistic hourly band (USD) | What gets you to the next band |
|---|---|---|
| New, general admin, no reviews | $5 to $8 | First two clients, written testimonials, one niche tool |
| 1 to 2 years, a clear niche | $8 to $15 | Retainer clients, process documents you've built, referrals |
| Specialist (bookkeeping support, CRM admin, executive support) | $15 and up | Direct clients, results you can measure, US or UK client references |
The bands are our reading of the ads and benchmarks above, not survey data. Use them to position yourself, not as a promise.
For a fuller picture of VA pay, see our virtual assistant salary guide.
Step 3: Choose a pricing model
There are three common ways to charge. Most established VAs combine them.
Hourly
You track time and bill for it. It suits new clients whose workload you can't predict yet, and one-off messy tasks.
- Good: fair when the scope is unclear, and easy to explain.
- Bad: your income is capped by your hours, clients watch the clock, and you're penalised for getting faster.
Use a time tracker the client can see (Toggl Track, Clockify or Upwork's own tracker on hourly contracts). Bill in blocks of 15 minutes, not in rounded-up hours.
Monthly retainer (block of hours)
The client pays upfront each month for a set number of hours, for example 40. Unused hours either expire or roll over once, and extra hours are charged at a higher rate.
- Good: predictable income, and the client gets priority access to you.
- Bad: you need clear rules on unused hours and overage, or the arrangement drifts.
This is the model to aim for. One or two retainers give you a base, which makes it easier to turn down bad work.
Package or outcome pricing
You price a defined result rather than time: "inbox kept at zero on weekdays, plus calendar management, for $400 a month", or "set up and clean a 2,000-contact CRM for $250".
- Good: you earn more as you get faster, and clients find it easy to buy.
- Bad: badly defined scope can eat your margin.
Packages work best for repeatable tasks you've done many times. Write down exactly what's included and what isn't.
Example (hypothetical): a three-tier VA rate card
| Package | What's included | Monthly price |
|---|---|---|
| Starter (20 hours) | Inbox triage, calendar, weekday replies within 4 hours | $240 |
| Core (40 hours) | Starter plus CRM updates, travel booking, weekly report | $440 |
| Priority (60 hours) | Core plus same-day turnaround and a 2-hour overlap with client's day | $630 |
Extra hours on any package: $14 an hour. One-off projects: quoted separately.
The effective rates here are $12, $11 and $10.50 an hour. That's above the $9 floor in the earlier example and inside the band the October 2026 ads suggest for a VA with some experience. At ₦1,362 to $1, the Core package is about ₦599,000 a month. That's one client, so the earlier VA would need two or three such clients to reach the ₦1,160,000 target.
Step 4: Adjust for fees, time zones and urgency
Your quote should be what you actually keep, plus whatever you lose along the way.
Platform fees
Upwork charges freelancers a variable service fee of 0 to 15% on all earnings, bonuses included. The rate for each contract is shown before you submit a proposal or accept an offer. Upwork's fee calculator gives the example that on a contract with a 10% fee, a $500 bill pays out $450. To keep $9 an hour on a contract with a 10% fee, you'd have to list at least $10. Check the fee shown on each contract rather than assuming one figure, as of October 2026.
Fiverr and other marketplaces also take a share, so check the current fee in your seller dashboard before you set a gig price. Then there's the cost of getting the money into naira, which depends on the app you use. Our guide on receiving dollar payments in Nigeria compares Grey, Raenest, Cleva, Payoneer, Deel and others.
Time-zone premiums
A US client on Eastern time is 5 hours behind Lagos in summer and 6 hours behind from 1 November 2026. Covering their 9am to 5pm means working 3pm to 11pm in Lagos in winter. Pacific clients are 8 or 9 hours behind. Working that late costs you family time, sleep and often fuel for the generator.
Reasonable ways to price it:
- Charge 15 to 25% more for any guaranteed availability outside your normal hours, and put it in the package description.
- Offer "async" packages at your standard rate, where you respond within a set window rather than live.
- UK and European clients are easier: London is 1 hour behind Lagos in winter and on the same time in summer, and Central Europe matches Lagos in winter.
Rush work
Set a rush rate (for example 1.5 times your hourly rate) for anything the client wants within a few hours that wasn't planned. Without it, every task becomes urgent.
Step 5: Quote your price with confidence
How you present a price matters almost as much as the number.
- Run a short discovery call first. Ask what the client wants off their plate, how many hours a week they expect, which tools they use (Google Workspace, Microsoft 365, HubSpot, Asana, Slack) and when they need you online.
- Send a written proposal within 24 hours. Restate their problem, list the tasks in scope, then give one recommended package and one cheaper alternative.
- Quote in US dollars, or in pounds or euros if the client prefers and your payment app supports it. Never quote in naira to a foreign client: you take on the exchange-rate risk, and the client has to convert anyway.
- State payment terms. Retainers paid upfront at the start of each month. Projects: 50% deposit, balance on delivery. Hourly work: invoiced weekly or fortnightly, due within 7 days.
- Put the boundaries in writing: response times, working hours, what counts as overage, and 30 days' notice for cancelling.
Example (hypothetical): a short rate message
"Thanks for the call, Sarah. From what you described (inbox, calendar, and keeping HubSpot updated after your sales calls), I'd recommend my Core package: 40 hours a month for $440, paid at the start of each month. That includes replies within four hours during my working day (9am to 5pm WAT, which is 3am to 11am New York time in winter, so your morning inbox will be cleared before you start). Extra hours are $14. If you'd prefer to start smaller, the 20-hour Starter is $240. I can start on Monday."
The message is short, gives one clear recommendation, shows the time zone, and doesn't apologise for the price.
Should you offer a discount or a trial?
A paid trial week at your normal rate is fine. A free trial of real work isn't. A modest discount for paying three months in advance is reasonable, because you get cash and certainty in return. Avoid discounts that are just a way of avoiding an awkward conversation: they set the client's expectations for the whole relationship.
Step 6: Raise your rates on a schedule
Rates that never change slowly fall behind as costs rise and the naira moves. Decide on reviews in advance.
- New clients first. Every new client gets your current rate. That's the easiest way to raise your average.
- Existing clients once or twice a year. Give 30 days' written notice and link the increase to what you now deliver ("since March I've taken over invoicing and the weekly report").
- Raise when your calendar is full. If you're turning work away, your price is too low.
- Specialise. VAs who own one area (podcast production, real estate transaction coordination, e-commerce store operations, executive support for founders) charge more than general admin. Our virtual assistant career guide covers which skills and tools to add.
Example (hypothetical): a rate increase notice
"Hi James, a quick heads-up. From 1 January my Core package will be $490 a month (currently $440). Since we started, the scope has grown to include supplier invoices and the Monday report, and this brings the price in line. Nothing else changes. Happy to talk it through on our next call."
Common pricing mistakes Nigerian VAs make
- Pricing in naira. If the naira weakens after you've agreed a naira price, you've taken a pay cut without noticing.
- Ignoring non-billable time. If you divide your target by 160 hours instead of your real billable hours, your rate will be too low.
- Forgetting the platform fee. The fee on Upwork can be as high as 15%. Build it into the listed rate.
- "Unlimited" anything. Unlimited revisions or "anything you need" packages always grow.
- Competing on price alone. There'll always be someone offering $3 an hour. Compete on reliability (power backup, a second internet line, response times you actually meet) and on a niche.
- No deposit or upfront payment. Retainers paid in arrears leave you chasing money from someone 6,000 kilometres away.
- Paying to get clients. Real clients don't ask you to buy their "training kit" or pay a "registration fee" before work starts. See how to spot remote job scams in Nigeria, and if a "client" asks for money, read what to do if a recruiter asks for money.
Nigeria-specific costs to build into your price
These costs are real, and clients abroad won't think of them unless your pricing does:
- Power. An inverter or solar setup, or fuel for a generator. If grid supply in your area is unreliable (check your DisCo tariff band), this is a fixed monthly cost.
- Internet. Two providers, or a MiFi plus a phone hotspot, so a single outage doesn't cost you a client. Starlink is available in Nigeria. Check the current price before you budget for it.
- Dollar-priced software. Paid plans for Canva, Grammarly, a password manager or a scheduling tool are billed in dollars, so their naira cost rises when the naira falls.
- Payment costs. Withdrawal and conversion fees on your receiving app or domiciliary account.
- Tax and records. Keep invoices and payment records for every client. See the tax guide linked above, and how remote workers can organise tax records.
You don't have to list these items for clients. They're why your rate is what it is.
Frequently asked questions
How much should a beginner virtual assistant in Nigeria charge per hour?
Most beginners land between about $5 and $8 an hour, based on what worldwide-eligible VA ads offered in October 2026. Work out your own rate floor first, and don't go below it except for a short paid trial. Raise your rate after your first two or three clients give you written reviews.
Should I charge foreign clients in naira or dollars?
Charge in dollars (or pounds or euros if the client prefers). Pricing in naira leaves you carrying the exchange-rate risk, and foreign clients find dollar quotes easier to approve. Convert to naira only when you budget for yourself.
Is a monthly package better than an hourly rate?
For ongoing work, yes. A monthly retainer paid upfront gives you predictable income and makes the client plan their requests. Hourly billing is better for the first few weeks with a new client, or for one-off tasks with an unclear scope.
Should I lower my Upwork rate to win my first job?
A slightly lower rate on your first one or two contracts can help you get reviews, but stay at or above your floor once the Upwork fee is taken off. The fee varies from 0 to 15% per contract, so check the figure shown before you send a proposal. Strong, specific proposals usually matter more than being the cheapest.
Do I charge for onboarding and meetings?
Yes. Calls, onboarding and learning the client's tools are work. Either include a fixed number of meeting hours in your package or bill them at your hourly rate. A short free discovery call before signing is normal.
How often should I raise my virtual assistant rates?
Review your rates every six to twelve months and whenever you're fully booked. Apply new rates to new clients straight away, and give existing clients 30 days' written notice.
What payment terms should I set as a freelance VA?
Ask for retainers in full at the start of each month and a 50% deposit on projects. Invoice hourly work weekly or fortnightly, due within 7 days. Agree the payment method before you start; our guide to receiving dollars in Nigeria compares the options.
How do I find clients once I've set my price?
Use job boards, marketplaces such as Upwork, direct outreach and referrals. See how to find international virtual assistant clients, and browse current admin and VA listings on WorkRemote for roles open to people in Nigeria.
Key takeaways
- Work out a rate floor from your living costs, business costs, a buffer and your real billable hours, then convert it at a current exchange rate.
- Quote foreign clients in dollars, never naira.
- Worldwide-eligible VA and executive assistant ads in October 2026 ranged from about $5 an hour to $1,200 to $1,800 a month. US BLS figures are a ceiling, not a target.
- Sell monthly retainers paid upfront, with written scope, overage rates and response times.
- Build in Upwork's 0 to 15% fee, after-hours premiums for US clients, and Nigerian costs such as power backup and two internet lines.
- Raise rates on a schedule: new clients first, existing clients with 30 days' notice.
Next steps
Work out your floor with your own numbers this week, then build a two- or three-tier rate card like the one above. Next, browse remote admin and virtual assistant jobs open to applicants in Nigeria, and save the search with "Get email updates" for a free daily digest of new matches. If you're still setting up, read how to start a virtual assistant business from home, then how to find long-term virtual assistant clients to fill your retainer slots.
Sources
- Secretaries and Administrative Assistants, Occupational Outlook Handbook, US Bureau of Labor Statistics
- Upwork Fee Calculator, Upwork
- Hourly Rate Calculator for Virtual Assistants, Everhour
- Remote Virtual Assistant Jobs in Nigeria, DailyRemote
- Executive Assistant (ad 5602814), DailyRemote
- 1168 - Executive Assistant (ad 5781441), DailyRemote
- CBN exchange rates by currency, Central Bank of Nigeria


