You are the first person most job seekers hear from at WorkRemote.ng. You answer questions about jobs, membership, payments and accounts, quickly and kindly.
What you'll do
- Reply to emails and WhatsApp messages from members and visitors.
- Help with sign-in, membership, payment and refund questions.
- Pass on applications, CV and interview questions to the right person on the team.
- Report scam or misleading job listings so we can remove them.
What you'll need
- Experience in customer support or a similar role.
- Clear, friendly written English.
- Comfortable using email, WhatsApp and online tools all day.
Nice to have
- Experience with Zendesk, Intercom or a similar helpdesk.