Customer Service Representative

A large hearing aid manufacture is seeking serval customer service reps to join their team!

The position pays $18 hr.

JOB DESCRIPTION:

• Answer and support high-end customers with purchase orders for audiology and hearing equipment
• Accurately enter customer order information to internal database
• Direct calls as appropriate to correct department or individual within company.
• Effectively meet all defined metrics regarding talk time and accuracy
• Communicate effectively with customer to provide a high quality experience

Skills & Qualifications:

2 years of Call center experience needed

• Preferred exp in a B2B environment
• Order processing experience needed
• Working in a fast paced environment (waiter/waitress is good exp.)
• Microsoft office
• Strong communication
• Job stability

Must be available to work all shifts

• 10-6:30
• 10:30-7
• 11:30-8

Experience Level:

• Intermediate Level